frequently asked questions
Duct Aid Frequently Asked Questions. Thymol, a natural disinfectant approved by the EPA to eliminate COVID-19 from surfaces. Refer to our FAQ for any questions.
Thymol is an EPA proven natural product derived from the oil of the thyme plant. EPA testing has found that Thymol eliminates offensive odors, fungus, black mold*, and bacteria. EPA tests on Thymol has not found any adverse effects on humans, animals, or the environment.
*Thymol has a relatively simple organic structure. Its IUPAC name is 5-methyl-2-isopropyl-1-phenol. When used according to appropriate procedures in a fogger chamber, Thymol can effectively kill active black mold growing on damp surfaces. (EPA Nov 17, 201
DuctAid with Thymol is used inside the ductwork of your HVAC unit.
Place the central thermostat on the OFF position (see diagram).
Open all air vents in the system and aim them away from food items.
Open all inside doors to create proper cross ventilation. For best results, remove the air filter (optional).
Thoroughly shake the DuctAid with Thymol can.
Peel the label, then attach the DuctAid with Thymol canister to the return vent or the inside of the air handler (see instructions and diagram).
Place the FAN mode to the ON position (see diagram).
Pointing away from the eyes and face, press down the locking valve on the DuctAid nozzle until it clicks.
DuctAid with Thymol will completely release the product directly into the air duct system within ten minutes, deodorizing and cleaning the entire unit and the living space.
Remove the empty can and dispose appropriately in the recycle bin.
Return thermostat settings to regular positions.
Replace the air filter every three months with each treatment or as needed.
We usually recommend using the HVAC system to distribute DuctAid throughout your space.
However, DuctAid with Thymol can be used as a room deodorizer-sanitizer. Because DuctAid is a fogger, its fine particles will linger in the air longer than regular liquid propellant aerosol products.
Yes! DuctAid with Thymol works on any return vent. For square footage information please email us at sales@ductaid.com or call us at 1-833-DUCTAID.
Duct Aid with Thymol works great in cars, trucks or boats. Simply spray the return vent for about 15 seconds while the fan is on.
The return vent on vehicles is usually located under the dashboard of the passenger side.
The amount of product necessary depends on the size and type of HVAC duct system and square feet of living space on your property. A DuctAid with Thymol 8 ounce can treats around 3000 square feet of living space. We recommend you use DuctAid every three months or with every air filter change. For questions, please email us at sales@ductaid.com or call us at 1-833-DUCTAID.
We recommend that you treat your air duct system with DuctAid with Thymol every three months with your air filter change.
Duct Aid with Thymol is environmentally friendly and does not interfere with the oxygen layer. Duct Aid with Thymol does not cause allergies, and can be used in areas that will be occupied by an asthmatic person.

Household use
We recommend using Duct Aid with Thymol every 3 months or every air filter change. An 5 oz. can of Duct Aid with Thymol will service around 3000 square feet of living space. HOW TO USE

Hotel Industry
Hotel and motel rooms could benefit from Duct Aid, especially places that offer smoking rooms. Duct Aid is easy to use and hands-free, cutting down time for cleaning staff. HOW TO USE

Real Estate Industry
Before showing a home or building, realtors and agents can use Duct Aid in the vent system deodorizing the house or building before showing. HOW TO USE

HVAC service industry
HVAC industries could offer the Duct Aid deodorizer as a AC cleaning service as part of maintenance or as a premium complimentary service for their customers. HOW TO USE

Airline Industry
Flights usually take around 60 minutes to perform service between flights. Duct Aid uses a hands-free delivery system for easy deployment that takes less than 10 minutes. HOW TO USE

auto Industry
Many air fresheners are made to mask the offensive odors inside your vehicle. Duct Aid eliminates the problem by deodorizing and cleaning the inside air duct system of your car. HOW TO USE